LICENSE REQUIREMENTS AND AGE RESTRICTIONS
To rent a vehicle, you must be at least 21 years old with a clean driving record, meaning no major moving violations, DUI convictions, or similar infractions. Unfortunately, we cannot rent vehicles to individuals under the age of 21. Additionally, all renters must be physically present with a physical ID at the start of the rental, and our staff must personally hand over the keys to the authorized driver.
​VALID INSURANCE
​Clients are required to carry full coverage insurance to cover rental car damages in case of an accident. Options include having an insurance policy on a personal vehicle, maintaining full-coverage insurance (Comprehensive and Collision), or using the ‘Premium Car Rental Protection’ offered by American Express. For more details on these options, feel free to inquire our team or your insurance provider.
DELIVERY AND PICKUP
​You have the option to pick up/return your vehicle at our office or have it delivered to your preferred location. While parking your vehicle at our warehouse is free, direct-to-client delivery is available for an additional service fee, to any address within 50 miles of Headquarters. It is essential to confirm all pick-up and delivery arrangements at least 24 hours in advance to ensure on-time service.
SECURITY DEPOSITS
​All renters must leave a security deposit, either through a credit card authorization or cash. The deposit amount varies based on the rented vehicle and your insurance type. This deposit is fully refundable upon the completion of the rental. If you opt for a debit/credit card, the deposit will be run as an “authorization only hold,” with no actual charge.
​PAYMENT METHODS
​We accept cash, cashier’s checks, wire transfers, and major credit cards (VISA, Mastercard, American Express, and Discover) for rental fees and damage deposits. Note that personal and business checks are not accepted.
FUEL, TOLLS & SERVICE CHARGE
​Each vehicle comes equipped with a Tx TOLL TAG for easy toll passage, and charges for used tolls will be deducted. Vehicles are delivered with a full tank of gas, and failure to return the vehicle with a full tank will result in charges for the market price of each gallon, plus a $25 fueling fee.